FREQUENTLY ASKED QUESTIONS

How much are the shipping costs?

The shipping costs are 4.95€.
Shipping is free for purchases of at least €100.00.
This only applies to Germany.

What payment methods do you offer?

We accept all common payment methods, including Klarna, PayPal, and Apple Pay.

Can I return or exchange my order?

Yes, returns are possible within 14 days as long as the item is unworn and in its original packaging. See our return policy for more information.

How long does shipping take?

Shipping usually takes 5-12 working days.

What sizes do you offer?

We offer our products in various sizes, usually from XS to XXL. See our size recommendations for more details.

How can I reach you?

You can reach us by email or via our contact form . We will respond as quickly as possible and help you with your request.

What is the influencer program?

Our influencer program allows content creators and influencers to partner with DUAYA. If you feel you're a good fit, please apply HERE .

Is DUAYA also available as a store?

We are currently an online shop only and hope with your support to one day have a physical location.

Discover our products

View all